Grand Mercure Malang, Malang
About the Hotel
Grand Mercure Malang features a 5-star rating with an
Rooms & Amenities
Rooms at Grand Mercure Malang include air-conditioning, a flat-screen TV, a minibar, and a
Dining Options
Dining options include a restaurant serving American, Cantonese, and Chinese cuisine. Guests can enjoy a buffet, à la carte, or
Leisure & Services
Leisure facilities at Grand Mercure Malang feature an outdoor swimming pool and a
Services & Local Area
The hotel provides a
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- Non-smoking rooms
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Baggage storage
- Locker room
- Elevator
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness center
- Cycling
- Badminton
- Golf course
- Table tennis
- Yoga class
- Sports trainer
- Aerobics
Guest Parking
- Electric kettle
- Dryer
Services
- Paid airport shuttle
- Valet parking
- Room service
- Housekeeping
- Car rental
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Dinner
- Packed lunches
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
- Babysitting/Child services
- Playpen
- Children's buffet
- Board games
- Water slides
- Children's play area
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Infinity pool
- Heated swimming pool
- Sun loungers
- Live entertainment
- Sun terrace
- Garden area
- Leisure/ TV room
- Back massage
- Head massage
- Full body massage
- Foot massage
Room features
- Air conditioning
- Mini-bar
- Soundproofed rooms
- Terrace
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
- Dryer
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
I had a pleasant stay at the 4-star hotel with a mountain view. The rooms were very good, spacious, and equipped with a soft bed, providing a comfortable rest. The service was top-notch, with informative staff who were welcoming, professional, and always ready to assist. The location offered various food options during breakfast. The dining experience around the hotel was superb, featuring a good variety of Western, Indonesian, and local Malang dishes. Overall, a great value for the money spent.
The hotel offers very good rooms that are very spacious, especially the lovely junior suite with a mountain view. The service was very welcoming and professional, with a friendly and helpful staff. The location had its ups and downs during my stay, leading to some inconvenience, yet the breakfast variety was superb. The facilities provided a great experience overall.
The hotel exceeded my expectations in many ways with its spacious rooms and top-notch service. However, the wait for the room upon arrival was a minor inconvenience. The location offered varied food options but had occasional drawbacks affecting my health due to external factors.
The junior suite with a mountain view was very comfortable, and the service at the hotel was very nice. However, the room was not ready upon my arrival, and I had to wait in the lobby until after the normal check-in time. The location improved during my stay but worsened again on the third day, leaving me with a souvenir in the form of a cold when leaving the hotel.
Upon arriving, I had to wait in the lobby past check-in time for my room, which was disappointing. However, once settled, the room was very comfortable, clean, and offered a beautiful mountain view. The service at the hotel was incredibly nice and welcoming, with the staff being friendly and informative. Despite a few hiccups with the room readiness, my stay was pleasant overall.
I absolutely loved the junior suite with a mountain view at this hotel; it was very good. The room had plenty of storage space, making it convenient for a longer stay. However, it was not ready upon my arrival, and I had to wait in the lobby until after the normal check-in time.
My stay at the hotel was an overall pleasant experience. The rooms, although a bit delayed upon arrival, were very comfortable, and the service was welcoming and professional. However, the location presented some issues during my stay, impacting my health negatively. The dining experience, especially breakfast, offered various local food choices, a great way to explore the cuisine. The facilities were satisfactory, offering the necessary amenities.
I absolutely loved my stay at the hotel. The junior suite with a mountain view was just stunning, and the rooms were incredibly spacious with plenty of storage. The location was convenient, offering various food options during breakfast. However, there was a slight issue with the breakfast quality on certain days. The dining experience around the hotel was fantastic, especially with the variety of Indonesian and local Malang food available.
I had a pleasant stay at the 4-star hotel. The rooms were very comfortable and the service was nice. The hotel overall was clean, and I enjoyed the mountain view. The staff was friendly and helpful, but there were slight issues with the location that affected my experience.
My stay at Grand Mercure Malang had its highs and lows. The rooms were spacious, equipped with a cozy bed, and very comfortable, but the check-in was delayed, making me wait in the lobby past the normal time. The service was friendly and informative, though there was some effort lacking in certain areas. The location improved during my stay, providing various food options, but unfortunately, I caught a cold due to the inconsistent conditions. The dining experience was a delightful way to explore Indonesian cuisine, offering many tasty options, yet it would have been perfect with some added snacks. The facilities were sufficient, but there was room for improvement. Overall, it was a mix of comforts and inconveniences.